Shipping & Delivery Policy

 

We would like to thank you for purchasing building materials from supp-ly.com. Our Shipping and Delivery terms are,

Delivery timelines

• At supply.com, we thrive to deliver your materials before the estimated delivery time once the order is placed.
• All orders are processed & delivered within 1 – 3 business days or as indicated in the product and checkout pages at the time of placing your order (Delivery time depends on the many factors like product type, manufacturer capability, distance between the delivery location and manufacturing/ storage unit, traffic restrictions if any imposed by the local/ State government and other force majeure conditions).
• Ordered materials will be dispatched only after the payment/ payment method is verified and authorized.
• Some products/ materials cannot be shipped/ order can be cancelled to particular destinations due to manufacturer restrictions. In such cases, we will update you before/ after the order placement.
• Any changes in the delivery time from the customer end has to be informed to us before the dispatch of the vehicle.
• In case, if we anticipate delay in the delivery time, we will give prior notice of the same.

Shipping requirements:

• To help us delivery on-time, please provide us with accurate delivery location with street name, cross & main road, area name, pin code & any nearby landmark for easy identification.
• We recommend you to have the storage space cleared for easy unloading of the materials. Unloading will be done only to ground floor & 15 feet from the delivery vehicle. For all bulky and voluminous materials, please ensure the workforce is available during the time of delivery.

Shipping mode and rates:

• The shipping rates depend on the delivery location, volume and type | category of the products ordered. This is estimated and taken care at the time of carting | ordering in our website.
• The mode of shipment will vary based on delivery location, volume, weight and the category of the product.
• Any additional shipping cost which was not mentioned during order placement, will have to be paid by the customer.